[Wizebank Guide] - Customer Support Options for Merchants and Customers

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There are three main ways for merchants and customers to get support from Wizebank

  1. Help Center: Our team has built out a comprehensive Help Center and Knowledge Base that provides answers to the most commonly asked questions. 

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  2. Help Button: We use Zendesk for customer communication. If you or anyone else ever needs to reach our support team in a hurry they can just click on the orange chat widget in the bottom right-hand side of our website. This is included on every Wizebank web page.

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  3. Help Email: Lastly, customers are always more than welcome to reach out to us directly at help@wizebank.co at any time.

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